5 Quick Tips on Giving Effective Learning Feedback
Feedback is an integral part of any learning process, whether instructor-led or self-paced. With effective learning feedback, you can increase engagement, motivation and growth in your learners. With the plethora of digital tools available today for seamlessly giving feedback, there’s no excuse in doing so. Furthermore, feedback is not difficult to incorporate into eLearning courses either. Most of the content authoring software come with easy tools for feedback. Also, modern digital learning environments increasingly support creative ways of feedback, such as gamification. However, even with all these tools, it’s important to remember what constitutes good learning feedback. Here are 5 quick tips on it.
1. Feedback needs to be continuous, but not interfering
Ideally, every learning activity, whether a video, storyboard or a classroom session, should have feedback. Continuity in giving learning feedback helps to guide the learning process. However, you should give feedback at natural milestones, such as the end of an activity. If you start giving out feedback midway, you have a risk of interfering with the learning flow of the employee.
2. Learning feedback must be about the activity and performance
Naturally, when giving feedback, you should focus on the activity and performance, not the learner as an individual. This is more of a problem in instructor-led sessions, where instructor may fall subject to attribution bias. Understand that everyone can improve through effort, and performance improvement is the thing that matters.
3. Use Effort Praise in your learning feedback
Effort praise vs. intelligence praise is a Growth Mindset concept. By verbally structuring your feedback for effort (e.g. “You worked hard, but it wasn’t quite enough yet. Could you find another way to do this?”) instead of intelligence (e.g. “Perfect. You’re are the best in the group”), you are developing a mindset that embraces challenges and risk and is creative and innovative.
4. Provide reasoning and guidance, not only scoring
When designing learning feedback loops, it’s important to explain the reasoning for a particular type of feedback. Instead of just telling the learner whether they got it right or not, explain why. Why was the answer wrong? Why was the solution to the problem not appropriate? In fact, it’s often good to explain even why the answer was right! From the reasoning, you can also move forward to guiding the learners to try again with a different approach.
5. Embrace making mistakes
Another concept from the realms of developing a growth mindset and learning feedback, embracing mistakes, is important. Mistakes are a natural phenomena and we learn through them. Hence, you shouldn’t punish your learners for making mistakes. Learning activities should be the de facto risk-free platform where they can make those mistakes. Furthermore, you may consider that others in the organisation may learn from someone else’s mistakes too – so share them!
Are you supporting your learners through adequate feedback in classroom sessions as well as eLearning? If you need help getting started, just drop us a note.